Lynn Rice Takes Post at the Frick

Lynn Rice was recently hired as the Senior Visitor Service Representative, who works under the umbrella of the Visitor Service Department. This department works as the front line staff that greets visitors upon their arrival at the Frick in Point Breeze, Pittsburgh. This position focuses on providing visitors with the best experience possible. This position also is a Visitor Services point person for site scheduling and other departments within the museum which includes the membership, education, curatorial departments and The Café staff. Lynn’s daily responsibilities include the immediate supervision of the visitor services representatives, which involves assisting in the hiring process of VSRs, scheduling VSRs in accordance with the site-wide model, training VSRs in the various software systems, and membership services. This positiion was recently created and Lynn explained that she is “in a unique position to mold this position to fit the duties and staffing shifts over the coming months. I am honored and excited to accept this opportunity as my first full-time position in the museum field. I am gaining valuable experience to launch the beginning of my professional career.”

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